Questions, answered.
Is the license a subscription?
No. It’s a one-time purchase. You buy it once and keep using that version — no recurring charges.
How many machines can one license activate?
Each single license activates one machine. Team bundles (3, 5, 10) cover that many activations. You can free up an activation in the app to move a license to a new machine.
Does it work offline?
Yes. The app checks in with the license server periodically, but keeps working during a generous offline grace period so a dropped connection never locks you out mid-task.
How do I get my license key?
It’s emailed automatically the moment your payment clears — from Stripe or PayPal. Paste it into the app to unlock full access.
Can I move my license to a new computer?
Yes. Remove the license from the old machine in the app (or free the activation), then enter your key on the new one.
Which provider should I pick?
Use “AWS S3” for Amazon, “S3-compatible” for MinIO, Wasabi, Backblaze B2 or DigitalOcean Spaces, and the dedicated options for FTP, SFTP, SCP, Azure Blob, Google Cloud Storage or WebDAV.
What’s your refund policy?
If S3Toolbox isn’t right for you, email us within 10 days of purchase for a full refund. See the refund policy for details.
Still stuck? Get in touch.